Recently, with the & # 39; I was an article on CNN, where women have listed all the different diseases that she experienced on vacation because of "bad travel agent." A plane ticket, which she bought, not subject to renewal and return. The hotel would not want to upgrade to a better room. Her car had unlimited mileage. She said that the travel agent did all this to earn big commission. And the list goes on …
My first reaction as a traveler is that she had a good right to be angry and upset that her vacation was fantastic. My first reaction was as a travel agent – keep the fortress – and she asked some of those items, when met with travel agents?
We are not mind readers. We look for the best clients to find out likes, dislikes and preferences. However, the customer does not pay a significant role in the process.
To understand how best to use a travel agent, you need to understand how the travel agency.
In the "good old days" travel agents receive commissions from airlines, hotels, car and resorts for travel purchased on behalf of clients. C & # 39; advent of the Internet, these commission checks began to fade. Regular price tickets (excluding hotels and rental cars) are generally not permitted. This means that when a travel agent conducts research at the best price, it (he) will not receive any money for the time and effort spent on your behalf. Reservation of airline tickets alone actually – it's a waste of money for the travel agent. However, many good agents continue to book these flights as a gesture of goodwill in the hope that you will bring them to other travel.
Your budget determines the type of flight and accommodation, that you will receive. If you have an insufficient budget, you most likely will not be able to return / not change the plane tickets and hotel rooms, which have won will not allow you to upgrade. Be sure to discuss options for the budget, the pros and cons associated with the air ticket, hotel and car before making the purchase. Keep in mind that your travel agent is likely to receive a higher commission for the return / modernization of tariffs, so buying tickets that do not come back / do not change, it does not benefit the travel agent.
If you want to use an airline or hotel points to upgrade, make sure you tell your agent in advance. Thus, s (he) will be able to find you the best deal on the upgrade.
Your travel agent can be an invaluable asset when planning your next trip or vacation. You as a consumer have certain obligations to provide information on volunteers, when they are not asked directly.
Questions to ask your agent.
1. You charge any studies or other fees?
2. Will you work with me, if you have any problems?
3. you work with a company that allows me to pay for your vacation?
4. Is there a 24/7 phone number in case of critical problems?
Questions that you should ask your agent
1. What areas are you interested in travel?
2. What is your budget?
3. What types of travel you like – air, cruise, all-inclusive, and so on?
4. Do you have any preferences in the airline seat?
5. The smoking or non-smoking rooms in hotels (if applicable)?
6. What level of service do you expect – budget, 5 star, etc.?
7. Ask about visas and passports for international travel.
Fantastic vacation begins with detailed planning. Thus, gather with your travel agent and start planning your next trip dreams.